Your privacy matters to Rapid Kanishka Services Pvt. Ltd. This Privacy Policy explains how we collect, process, use, share, and protect information about you. It also tells you how you can access and update your information and how you can exercise certain choices about how your information is used.
The Privacy Policy covers both “online” (e.g. any website operated by us such as https://www.hikecab.com/ or web and mobile services, including mobile applications) and“offline” (e.g. , collection of data via mailings, telephone or in person) activities owned, operated, provided or made available by the Company . Our “ online” and “offline” activities in connection with facilitating taxi rental services through a network of third party drivers and taxi operators are collectively referred to as the“Services” .
This Privacy Policy also applies to your use of interactive features or downloads that:
By accepting the Customer Terms and Conditions you agree to the terms of this Privacy Policy. Please review the following carefully so you understand our privacy practices. If you do not agree to this Privacy Policy , do not accept the Customer Terms and Conditions or use our Services. This Privacy Policy is incorporated by reference into the Customer Terms and Conditions.
If you have any questions about this Privacy Policy , please contact us via the email address provided on our website and/or mobile application.
Unless otherwise provided in this Privacy Policy , capitalized terms in the Privacy Policy will have the meanings set forth below:
“Protected Information” shall mean categories of information that can reasonably be used to identify you individually, including your name , email address and mobile number. • “ TPSP” shall mean Third Party Service Provider.
Usage Information” shall have the meaning given to that term in paragraph 2( b )( i).
We may ask you to provide us with certain Protected Information. We may collect this information through various means and in various places on the Services including through account registration forms , Contact Us forms or when you otherwise interact with us. When you sign up to use the Services , you create a user profile. We will only ask you to provide us with Protected Information that is for a legitimate purpose associated with our Services and is necessary for us to collect it for such purpose. Current data fields that may be requested are:
In addition to any Protected Information or Other Information you choose to submit to us , we and our TPSP may use a variety of technologies that automatically (or passively) collect certain information whenever you visit or interact with the Services (“Usage Information”). This Usage Information may include the browser you are using , the URL that referred you to our Services , all areas within our Services that you visit , and the time of day , among other information. In addition , we collect your Device Identifier for your Device. A Device Identifier is a number that is automatically assigned to your Device used to access the Services and our computers recognize your Device by its Device Identifier.
If you book/purchase a vehicle through 'Hike Cab' we may collect your vehicle preferences , your preferred address for test drive , car insurance details , purchase history and information related to service packages purchased and any additional documents that you have shared with us to facilitate such sale/purchase of vehicle(s).
Tracking information is collected as you navigate through our Services , including but not limited to geographic regions. The driver's mobile phone will send your GPS coordinates to our servers during the ride. Most GPS- enabled mobile devices can define one's location to within 50 feet.
If you upload an emergency contact (name and phone number) on your account / mobile application , we will share your ride details with that contact and send a message to such contact for use in an emergency.
collect and store information. If you refer a friend to our Services , we may use your information to contact your friend to promote our Services
we will collect and store such contact information and share the ride details with that selected contact. Usage Information may be collected using cookies. If you choose to disable cookies or Flash cookies on your device , certain features of the Services may not function properly or may not be able to customize the delivery of information to you. The Company cannot control the use of cookies (or the resulting information) by third parties and the use of third party cookies is not covered by our Privacy Policy.
We may, from time to time, supplement the information we collect about you through our website or mobile applications or services with external records from third parties
Our Services are provided primarily through mobile applications. We may collect and use technical data and related information , including but not limited to technical information about your device , system and application software and peripherals , as collected from time to time to facilitate the provision of software updates , product support and other services (if any) related to such mobile applications to you.
When you use any of our mobile applications , the mobile applications may automatically collect and store some or all of the following information from your mobile device, in addition to device information(“Mobile Device Information”) , including without limitation:
The make and model of your mobile device Your mobile operating system
Information We may use this information to manage and improve the Services, including to monitor and analyze use of the Services , enhance the functionality and user-friendliness of our Services, and better tailor the Services to your needs.